Return & Refund Policy
Last Updated: August 29, 2026
At Clearly Better Wholesale, we want you to be satisfied with your purchase. This Return & Refund Policy explains how returns, refunds, and order issues are handled.
Return Requests
If you would like to request a return, please contact us before sending any item back.
Contact us at:
Email: info@clearlybetterwholesale.com
Phone: 816-280-9415
Please include your name, order number, the product you purchased, and the reason for your return request.
Return Eligibility
Return eligibility may depend on the product, its condition, and the circumstances of the return.
Items generally need to be returned in their original condition and with any applicable original packaging, accessories, or documentation.
Certain products may not be eligible for return due to their size, condition, customization, or other product-specific circumstances.
We will review each return request and provide instructions regarding the next steps.
Damaged or Incorrect Items
If you receive an item that is damaged, defective, incorrect, or substantially different from what you ordered, please contact us as soon as possible.
Please provide photographs and relevant order information so we can review the issue.
Depending on the circumstances, we may provide an appropriate resolution, which may include a replacement, return, or refund.
Refunds
Once an approved return has been received and reviewed, we will determine whether a refund is applicable.
If approved, the refund will generally be issued to the original payment method.
The time it takes for a refund to appear in your account may vary depending on your payment provider or financial institution.
Return Shipping
Return shipping responsibilities and costs may vary depending on the reason for the return and the circumstances of the order.
We will provide applicable return-shipping instructions when your return request is approved.
Exchanges
If you would like to exchange an item, please contact our customer support team. Exchange availability may depend on product availability and the circumstances of the request.
Final Sale or Non-Returnable Items
Certain items may be designated as non-returnable or final sale. If an item is subject to special return conditions, those conditions will be communicated on the applicable product page or during the purchasing process.
Contact Us
For questions about returns or refunds, please contact:
Clearly Better Wholesale
4049 Pennsylvania Ave
Kansas City, MO 64111
USA
Phone: 816-280-9415
Email: info@clearlybetterwholesale.com